Microsoft Dynamics 365 for Retail

Microsoft Dynamics 365 for Retail is an end-to-end retail solution delivering unified commerce in an Omnichannel environment. Optimize your operations, offer your employees the greatest tools and gain insight to allow more efficient management of front and back end activities.

Microsoft Dynamics 365 for Retail

A future-proof retail solution at your finger tips


A constantly evolving retail environment requires a point of sale solution that can adapt to change and allow for growth and innovation.

Microsoft Dynamics 365 for Retail is a retail management system that adapts to your business size. It manages both store and head office functionalities and provides support to transactional websites, and physical stores. It contributes to helping retailers obtain greater financial return, improve their service offering, better manage their growth, reach out to more customers and optimize their processes.

Deliver excellence to customers

Offer your customers an immersive and personalized shopping experience across all channels.

  • Enhance your brand image
  • Gain insight on consumers purchasing behavior and foster customer loyalty
  • Engage your clients across all touchpoints
  • Optimize your operations: sales, online orders, instore pickup, exchanges, returns, etc.

Empower your team

Offer your employees the greatest tools to exceed customers’ expectations

  • Access client’s information, purchasing history, wish list and current orders
  • Offer exceptional and personalized customer service
  • Gather real time inventory availability and product information to better assist shoppers
  • Reach higher productivity levels with access to schedule, employee dashboards, task manager, etc.


Empower your team

Offer your employees the greatest tools to exceed customers’ expectations

  • Access client’s information, purchasing history, wish list and current orders
  • Offer exceptional and personalized customer service
  • Gather real time inventory availability and product information to better assist shoppers
  • Reach higher productivity levels with access to schedule, employee dashboards, task manager, etc.


Access invaluable insight

Gain strategic advantage

  • Provide decision makers with real time business intelligence from all retail channels
  • Improve your reaction time with access to accurate and timely business intelligence
  • Optimize your backend processes: merchandising, inventory management, replenishment
  • Manage promotions and establish the right pricing strategy for each retail channel and client type



Stay ahead of the curve with Microsoft Dynamics 365 for Retail

The future of Retail starts here

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