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Optimal Sales Management

Microsoft Dynamics CRM Sales functionalities makes it easy to manage leads and opportunities, measure and forecast sales activity, track customer contacts, and automate the sales process - helping ensure a shorter sales cycle, higher close rates, and improved customer retention.

Manage work more easily: Microsoft CRM delivers CRM functionality as a natural extension of Microsoft Office Outlook. Manage customer e-mail, appointments, tasks, and contacts from a single business application.

Build better relationships: Use a centralized, customizable view of your customer’s preferences, relationships, and activity history to better understand and meet their needs.

Improve Sales qualification: Spend time with the right leads and prospects. Establish consistent follow-up processes and automate sales activities with powerful system workflow.

Increase Sales Success: Shorten the sales cycle and improve win rates with lead and opportunity management, automated lead routing, sales process management, and competitor tracking.

Cultivate New Sales: Use simple, wizard-driven sales and marketing tools to keep your sales prospects and customers informed of new product and service offerings.

Analyze Sales Performance: Comprehensive reports let you forecast sales, measure business activity and performance, track sales and service success, and identify trends, problems, and opportunities.

Work away from the office: Access full sales functionality online or offline through Microsoft Outlook, or work from any location using the Web client or Microsoft Windows Mobile–based Pocket PC.